Wednesday, November 3, 2010

Trends in Global Relocation

Having just attended the Worldwide Employer Relocation Council (WERC) Conference in Seattle, here a summary of the trends that were reiterated throughout the 3 days.

- Policy is becoming increasingly global and emphasis is going on flexibility to meet business needs
- Mobility administration within companies are outsourcing more, but there are now less internal resources and therefore more emphasis on regional centers taking responsibility
- There is continued pressure on cost control. and through this a lot of emphasis on how you can “add value”.
- All companies are under pressure to financially perform, so expansion continues in terms of responding to new patterns, M&As and new country start ups. It is different activity, but there is vibrant new activity out there.
- Suppliers / vendors must demonstrate their value.
- There is now a never ending race to keep your business! It is all about MORE FOR LESS, so you continually need more innovation, more efficiency and less cost.
- Innovation is needed on a local and regional level, not just at the level of relocation management companies or global HR.
- There is a continuing need for cost saving initiatives
- More diversity in programs is being demanded in the "new norm". Things are changing fast, so flexibility is key. eg. There are tighter tax restrictions in some countries, many companies are placing more emphasis on consistency of programs across locations and there are more short term assignments now- up to 18 months in length.
- There is a reluctance to relocate, mainly in the US, due to the decline in house values, as people are scared to sell as it will realize large cash losses to them.
- There is a re-assignment of workplace mobility within talent management going on, and talent management people now often at the table when making decisions
- Assignment management services are a large market; only 14% of this outsourced in the US vs 60- 70% of other services
- RFP and RFI activity is the highest ever. Companies are out to bid, so there is a natural rate of attrition; vendors / suppliers will change
- Contract renewal periods for supplier / vendor contracts have been shortened
- Turnover in decision makers within companies is high; multiple relationships need to be managed to maintain business
- Master service agreements and “one vendor”agreeements are becoming popular; ie refined supplier relations and less suppliers are wanted in some cases.
- There is a strong need to manage data on everything you do
- There is a strong need to use this data and show your value

Some of these repeat the same message, but it is obvious that our industry is a much different place compared to pre-Lehman days.

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The H&R Group is MORE THAN RELOCATION!

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